Operations Response Specialist

Key Responsibilities:Perform manual tasks and operations in the Control Center with accuracy and attention to detail.Monitor systems and processes, ensuring tasks are completed without errors.Follow step-by-step instructions and procedures precisely to ensure operational success.Identify and raise any issues or concerns promptly, communicating them to the appropriate team members.Collaborate with team members to ensure all tasks are completed effectively and efficiently.Understand and follow explanations of processes to apply them accurately.Take on additional tasks as required, depending on workload and team needs.Work flexible shifts to ensure seamless 24/7 coverage.