Junior Associate Director, Investor Operations (Transfer Agency)

Reporting to the Associate Director, Investor Operations, a list of your responsibilities will include:Support the quality control review process of daily deliverables following company and department policies and procedures relating to investor registration, dealing, reporting and cashBe a main contact for daily client inquiries and deliverables within your team, striving to complete deliverables within Service level agreements, escalate any client or deliverable issues where required and appropriateRespond to queries from Clients, Investors, Fund Managers or internal MUFG Departments following a high-quality standard, and provide assistance and guidance to the team members in query responsesThrough experience, provide guidance to colleagues within the team in daily tasks, processes and deliverablesParticipate in regular team check-in meetings/calls sharing information, ideas and supporting colleagues in a positive team cultureSupport management in department initiatives, projects, risk mitigationSupport and Promote MUFG's core values of Trust, Challenge & Empowerment, Passion for Clients and Openness and Honesty