IT Technical Support Consultant (Level 2 Support)

We are looking for a Technical Support Consultant to work within our globally distributed IT team, to provide IT technical support to all our users across the Asia Pacific region.Responsibilities will include:Provide day to day IT support to all our people, including call logging, troubleshooting, IT admin tasks such as new user setup, password resets, and PC buildsSupport of the IT environment, including servers, systems, networks, and other devicesTo assist on various projects and upgrades to meet Turner & Townsend’s goalsAssist in office moves and changes with respect to the installation and changes to the IT and Voice infrastructure and all associated peripheralsManage asset database, and control software registerBuild positive working relationships with the business.Excellent interpersonal and PC support skills, User & Server Administration, Active Directory & Azure AD (Entra), MS Windows 1011, MS 365 including Exchange online, Office, Endpoint manager, Intune, etc.SOX control responsibilities may be part of this role, which are to be adhered to where applicable.Duties will vary and be revised due to the nature of the IT Support environment (the above is a guide and not a comprehensive list of responsibilities).Please note that this is an office based role with limited remote working capabilities.