Content and Knowledge Manager

Working closely with business development-focused colleagues and technical professionals, the Knowledge Manager (KM), will author, store and manage the company’s intellectual property, proposal/presentation content and marketing assets.A new role in our Asia business, the KM will initially be focused on maturing existing content and establishing KM approaches which support high quality, accurate and accessible content. Long term, they will play a key role in improving the quality of bidding and proposals; reducing time and effort required to grow our business. This role will work across the Asia region as part of the Business Development function, with access to Global Knowledge Management function colleagues.  To be successful, the candidate must be able to be hands-on; directly editing and maintaining content, as well as leading a content strategy. They will be highly proficient creating, editing, writing and managing content so that it is centrally accessible and consistently up to date. They will be proficient in English, an excellent writer, and fluent in our business terminology and writing guidelines (or will be able to be). They will be adept at creating written materials on a variety of topics and be able to operate at pace, while maintaining quality and attention to detail.Specific responsibilities associated with the Knowledge Manager role include:  Overseeing Asia-related content that supports successful proposals, bids and marketing: creating, editing, posting and managing content within SharePoint, CMS and other platforms. This will include regular clean up of outdated content to keep material fresh, informative, and appealing.  Owning the maintenance and drafting of general materials that support the business development and marketing of our business including but not limited to capability statements, case studies, and non-technical bid content.  Coordinating with bidding professionals to identify common content/questions themes and identifying gaps in the bid to win library. Reviewing submitted bids and extracting content into best practice libraries for future use by diverse stakeholders.Capturing win and loss feedback to inform future bidding and content creation.Working with business management and administration professionals to support understanding of CMS and information capture, especially for new starters.Identifying new content opportunities, exploring ways to repurpose existing content throughout the organisation.Taking responsibility for maintaining accurate Asia Business Development and corporate intranet pagesBeing well versed in our brand identity guidelines and corporate templates, providing training and guidance for other professionals. Experience with Templafy is advantageous.Promote knowledge sharing through the organization's operational business processes and CMS systems to facilitate seamless exchange of information. Promote collaborative content tools, such as SharePoint sites to facilitate sharing of ideas and work among internal teams and partners. Support and contribute to internal and external communications and marketing plan/s for the Asia-wide business.  Assist global business generation and marketing teams with central systems as needed. Work alongside the global Knowledge Management team to align regional requirements with global activities and guidelines.