System Support Analyst

Position Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Education Desired : Bachelor of Business Administration Travel Percentage : 0%We are FIS. Our technology powers the world’s economy and our teams bring innovation to life. We champion diversity to deliver the best products and solutions for our colleagues, clients and communities. If you’re ready to start learning, growing and making an impact with a career in fintech, we’d like to know: Are you FIS?About The Role:As a Systems Support Analyst you will provide support for assigned production-related systems for major banking and payments clients. This role could be based in Sydney or Melbourne and will see you working within the local Application Support Group and collaborating with global colleagues you will also:Provide on-call support for HP Non-Stop Systems and proprietary applicationsDevelop and execute scripts and test plansConduct software analysis related to debugging, resolving issues and modificationsLiaise with internal clients, vendors and global colleagues to resolve issues and deliver resultsProviding rostered on-call 24/7 support to clients (around 1 week per month)What You Will Need:HP Non Stop systems experience is essential for this rolePrevious experience in a Systems Support role with sound experience in programming languages and application development methodologiesAbility to understand in-house applicationsKnowledge and experience with primary database engines with demonstrated ability to write complex queries for data validation and troubleshootingExperience with a wide range of interface design, development and debugging tools, techniques and methodologiesKnowledge of testing tools and quality control requirementsBonus if You Have:Experience in the banking or Financial Services sectorWhat We Offer You:At FIS, you have the opportunity to make your mark in the Fintech industry and work with industry leaders. Our benefits include:Flexible, hybrid work modelDiverse and collaborative atmosphere with personal and professional development opportunitiesGreat remuneration package with medical insurance and employee share scheme#LI-TCPrivacy StatementFIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.Sourcing ModelRecruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.#pridepass