We're seeking an operations associate to oversee one property in Piney Flats, TN, on a regular basis. As the operations associate, you have a critical role in keeping the property running smoothly and in ensuring residents have a safe and welcoming place to call home. You are the face of the property and the point person for residents!
Duties
Monitor monthly rent collection and ensure residents are able to submit payments on-time.
As necessary, deliver communications such as community notifications, citations, etc. to residents, either by emailing residents or by taping the documents to their door.
As necessary, interface with residents to resolve any maintenance or repair issues and escort contractors on the property as required for repairs.
If necessary, once per month, print, sign, and file eviction paperwork in Sullivan County and represent
the community owners at the corresponding eviction hearings.
Once per week, perform a drive-through of the community, record video for the management team, and upload the video to a Google Drive.
Create and update logs to keep track of maintenance/repair work performed and any complaints received related to the property.
Interface with owners on a regular basis by email, telephone, and/or video conference to report on status and issues.
Monitor activity and enforce rules and regulations by performing visual inspections and delivering warning letters and citations as necessary.
Assist in keeping the property in a good state of repair by monitoring for signs of water leaks, septic backups, and other issues that affect it.
Help fill vacant homes and lots by giving tours (virtual or in-person), verifying prospective resident identities, and running background checks.
Perform additional managerial duties as required, which can include items such as delivering paperwork to local government entities, capturing photographs/videos of the property, etc.
Requirements
You must have the ability to drive your own personal vehicle while carrying sufficient automobile insurance coverage and possess a valid, unexpired driver's license in the state of Tennessee.
You must have access to and the ability to regularly make use of your own inkjet or laser printer.
You must have proficiency with using a desktop or laptop computer with internet access and email or a smartphone with internet access and email.
You must have previous experience using Microsoft Word and Microsoft Excel and/or Google Docs and Google Sheets. Ideal candidates would have previous experience using Rent Manager.
Compensation
This is a part-time position anticipated to require 5-10 hours per week.
You will be paid $700.00 per month subject to appropriate federal, state, and local taxes.