Deloitte's Enterprise Performance professionals are leaders in optimizing operations that span the entire enterprise of an organization, from strategy to implementation and operation. By joining our team, you can help clients achieve impact and value from their investments in both people and technology that support enterprise-wide operations, as well as solutions for specific functions in the organization, from IT to finance and the supply chain.Work you'll doThe Project Manager & Functional Lead will be responsible for overseeing the end-to-end deployment and implementation of ServiceNow solutions, particularly focusing on contract management. This role requires a strong background in project management, functional leadership, experience with ServiceNow deployment, and expertise in contract management processes. The successful candidate will work closely with cross-functional teams, stakeholders, and clients to ensure the successful delivery of projects on time and within budget.
Project Management:
Lead and manage ServiceNow deployment projects from initiation to closure.
Develop and maintain detailed project plans, including timelines, milestones, and resource allocation.
Monitor project progress, identify risks, and implement mitigation strategies.
Ensure projects are delivered on time, within scope, and within budget.
Communicate project status, updates, and issues to stakeholders and senior management.
Functional Lead:
Act as the primary functional lead for ServiceNow deployment projects.
Collaborate with business stakeholders to gather and document requirements.
Translate business requirements into functional specifications for the technical team.
Ensure alignment between business needs and technical solutions.
Provide guidance and support to the project team on functional aspects of the project.
ServiceNow Deployment:
Oversee the deployment of ServiceNow solutions, ensuring alignment with business requirements and best practices.
Collaborate with technical teams to design, configure, and customize ServiceNow modules.
Ensure seamless integration of ServiceNow with existing systems and processes.
Conduct regular reviews and testing to ensure the quality and functionality of the deployed solutions.
ServiceNow Contract Management Implementation:
Lead the implementation of ServiceNow Contract Management module.
Work with stakeholders to gather and document business requirements
The team Deloitte's Government and Public Services (GPS) practice - our people, ideas, technology and outcomes-is designed for impact. Serving federal, state, & local government clients as well as public higher education institutions, our team of over 15,000+ professionals brings fresh perspective to help clients anticipate disruption, reimagine the possible, and fulfill their mission promise.The Technology Services Optimization Offering works with clients to transform their technology services and operations and provide enterprise-wide service transformation using ServiceNow. Working with Chief Information Officers, Technology Executives, Service Owners (HR, IT, Customer, Field Service, Project Portfolio Management) and their teams, they help to establish an operating model for technology, attentive to NextGen and advanced technologies, new and evolving service models for technology and the operational expectations of an organization.Qualifications Required:
High school diploma/GED
12 + years of experience
Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future
Ability to travel 25%, on average, based on the work you do and the clients and industries/sectors you serve
Information for applicants with a need for accommodation: https://www2.deloitte.com/us/en/pages/careers/articles/join-deloitte-assistance-for-disabled-applicants.html All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.