DescriptionThis position is incentive eligible.IntroductionDo you want to join an organization that invests in you as a(an) Senior Director Strategic Accounts? At HealthTrust, you come first. HCA Healthcare has committed up to $300 million in programs to support our incredible team members over the course of three years.BenefitsHealthTrust, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:
Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.
Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
Free counseling services and resources for emotional, physical and financial wellbeing
401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
Employee Stock Purchase Plan with 10% off HCA Healthcare stock
Family support through fertility and family building benefits with Progyny and adoption assistance.
Referral services for child, elder and pet care, home and auto repair, event planning and more
Consumer discounts through Abenity and Consumer Discounts
Retirement readiness, rollover assistance services and preferred banking partnerships
Education assistance (tuition, student loan, certification support, dependent scholarships)
Colleague recognition program
Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)
Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.
Learn more about Employee Benefits (https://careers.hcahealthcare.com/pages/employee-benefits-and-rewards)Note: Eligibility for benefits may vary by location.You contribute to our success. Every role has an impact on our patients’ lives and you have the opportunity to make a difference. We are looking for a dedicated Senior Director Strategic Accounts like you to be a part of our team.Job Summary and QualificationsThe Senior Strategic Account Director serves as the principal executive contact with HealthTrust members and HealthTrust Account Directors for the non-acute space. They are responsible for servicing and supporting our equity partner relationships within nonacute. Leads the Strategic Account Management team in initiatives, modeling the main line support to HealthTrust IDNs. Develops direct reports for internal growth and excellence and is a steward of the highest and best use of talent through constantly documenting and improving business processes and overseeing the training of the team, to include new colleagues. Responsible for working with members to drive value and savings to enhance their performance, as well as expanding HealthTrust’s penetration with members and to drive growth. Establishes and maintains professional business relationships, and expedites the utilization of HealthTrust contracts and offerings by the members. Serves as a trusted advisor to the member(s) s/he supports, engaging member executives regularly for the purpose of helping them achieve savings, improving performance, promoting standardization, and eliminating waste in the Supply Chain function and other key areas of their enterprise. Has leadership responsibility to develop and maintain a robust account plan, and execute against that plan to identify opportunities for his/her accounts to improve operations and financial performance.What you will do in this role includes:
Responsible for organic growth targets in the non-acute segment through leading Strategic Account Management team, ensuring leverage of supplier relations
Continually works to improve the Strategic Account Management Team and individual performance through measures of reliability, transparency, competency, sincerity, fairness, and vulnerability
Proactively leads a joint company-strategic account planning process that develops mutual performance objectives, financial targets, and critical milestones for a one to three year period that leads to a clear action plan for success
Support regular reporting cadence to the Member and GPO leadership to ensure that all elements of implementation and supply chain expense management plans are being accomplished
Formulates and leads as one point of contact for cross-business unit strategies and plans for member
Participates in HealthTrust Account team meetings and calls to establish account goals, identify actions to achieve goals, and monitor and manage execution of the account activities and actions identified in the Account Plan
Escalation point for Strategic Account Management team for member issues or internal workstreams
Oversee in relation to Strategic Account Management - implementation projects, tasks, and workflows that are directly related to account health
What qualifications you will need:
Bachelor’s degree Required
Master’s degree Preferred
10+ years of experience in strategic account management with experience in managing large national and/or global brand relationships – Required
7+ years of experience in market segment experience or successful record of accomplishment in strategic account management – Required
5+ years of experience in sales, prospecting, conversion, or pipeline development
Or equivalent combination of education and/or experience
HealthTrust Supply Chain (https://healthtrustpg.com/) is a critical part of HCA Healthcare's strategy. Our focus is to improve performance and reduce costs. We do this by joining non-clinical and administrative functions. HealthTrust Supply Chain best practice methodologies. We develop, apply and monitor cost-efficient initiatives and programs for HCA Healthcare. By improving facility efficiency, medical professionals can focus on our mission - patient care.HCA Healthcare has been recognized as one of the World's Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses."Good people beget good people."- Dr. Thomas Frist, Sr.HCA Healthcare Co-FounderWe are a family 270,000 dedicated professionals! Our Talent Acquisition team is reviewing applications for our Senior Director Strategic Accounts opening. Qualified candidates will be contacted for interviews. Submit your resume today to join our community of caring!We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.