DescriptionAmazon’s Transportation Services team is seeking a highly skilled and motivated person to help develop a world class logistics process that delivers goods on time at the best cost. Our team objective is to manage to excellence freight flowing through our North American transportation networks, specifically focused on transportation carrier programs and performance.We are looking for a dynamic experienced manager, detail-oriented, organized self-starter to join as a Transportation Manager for the Middle Mile team to lead a team of Partner Performance Managers who manage carrier relationships and ensure they are set up to succeed. This person will develop the team defining the strategy to handle the relationship with Amazon’s carriers.Key job responsibilities
Provide best in class support for carriers with scalable tracking process
Partner with cross functional stakeholders to drive a culture of professional service
Identify, develop and improve strategies for the carrier onboarding and training process
Identify and drive process improvements that enhance the carrier service and technology
Provide reports to leaders of health and training proficiency weekly/monthly (using Excel, Access, SQL and/or other data management systems)
Operational knowledge of wide variety of and contractual concepts is essential to perform the role successfully
We are open to hiring candidates to work out of one of the following locations:Nashville, TN, USABasic Qualifications
Bachelor's degree
Experience delivering cross functional projects
Experience defining program requirements and using data and metrics to determine improvements
Experience in supply chain
Experience managing teams
Preferred Qualifications
MBA
Experience managing, analyzing and communicating results to senior leadership
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.