Business Analyst puesto de trabajo vacante en la Nashville, Tennessee Wipro Ltd.

Vacancy caducado!

Role Purpose

The purpose of the role is to liaison and bridging the gapbetween customer and Wipro delivery team to comprehend and analyzecustomer requirements and articulating aptly to delivery teams thereby,ensuring right solutioning to the customer.

Customer requirements gathering and engagement

Interface and coordinate with client engagement partners tounderstand the RFP/ RFI requirements

Detail out scope documents, functional & non-functionalrequirements, features etc ensuring all stated and unstated customerneeds are captured

Construct workflow charts and diagrams, studying systemcapabilities, writing specification after thorough research and analysisof customer requirements

Engage and interact with internal team - project managers, pre-sales team, tech leads, architects to design and formulate accurate andtimely response to RFP/RFIs

Understand and communicate the financial and operational impactof any changes

Periodic cadence with customers to seek clarifications andfeedback wrt solution proposed for a particular RFP/ RFI and accordinglyinstructing delivery team to make changes in the design

Empower the customers through demonstration and presentation ofthe proposed solution/ prototype

Maintain relationships with customers to optimize businessintegration and lead generation

Ensure ongoing reviews and feedback from customers to improveand deliver better value (services/ products) to the customers

Engage with delivery team to ensure right solution isproposed to the customer

Periodic cadence with delivery team to:

Provide them with customer feedback/ inputs on the proposed solution

Review the test cases to check 100% coverage of customerrequirements

Conduct root cause analysis to understand the proposed solution/demo/ prototype before sharing it with the customer

Deploy and facilitate new change requests to cater to customer needsand requirements

Support QA team with periodic testing to ensure solutions meet theneeds of businesses by giving timely inputs/feedback

Conduct Integration Testing and User Acceptance demo's testingto validate implemented solutions and ensure 100% success rate

Use data modelling practices to analyze the findings and design,develop improvements and changes
Ensure 100% utilization by studying systems capabilities andunderstanding business specifications

Stitch the entire response/ solution proposed to the RFP/ RFI beforeits presented to the customer

Support Project Manager/ Delivery Team in delivering thesolution to the customer

Define and plan project milestones, phases and different elementsinvolved in the project along with the principal consultant

Drive and challenge the presumptions of delivery teams on how willthey successfully execute their plans

Ensure Customer Satisfaction through quality deliverable on time

Build domain expertise and contribute to knowledgerepository

Engage and interact with other BA's to share expertise andincrease domain knowledge across the vertical

Write whitepapers/ research papers, point of views and share withthe consulting community at large

Identify and create used cases for a different project/ account thatcan be brought at Wipro level for business enhancements

Conduct market research for content and development to providelatest inputs into the projects thereby ensuring customer delight

Stakeholder Interaction

Stakeholder Type

Stakeholder Identification

Purpose of Interaction

Internal

Pre-sales team For solutioning for an RFP/ client requirement Principal Consultants Governance and to discuss and drive business requirements andgrowth Testing team/ QA For quality checks and continuous analysis to ensure seamlessdelivery Delivery team For product solutioning and developing systems and processes Client partners/ sales team For any lead generation

External Consulting Partners Coordinating for consulting solutions and continuous support Customers To provide them with right solution and ensure customersatisfaction & engagement

Display

Lists the competencies required to perform this role effectively:

Functional Competencies/ Skill
- Domain/Industry Knowledge - Awareness and knowledge of broadeconomic, demographic, technological and global trends in the ITindustry -
  Expert
- Leveraging Technology - Knowledge of current and upcomingtechnology (automation, tools and systems) to build efficienciesand facilitate the process of providing solutions for problems andopportunities -
  Competent
- Process Excellence - Execute projects with end-outcome andprocess focus, along with understanding of end to end delivery processesand its governance -
  Competent
- Documentation and research orientation - Ability to articulatethe requirements apply & document them and perform market/ secondaryresearch on the new upcoming areas of expertise -
  Expert

Competency Levels

Foundation Knowledgeable about the competency requirements. Demonstrates (inparts) frequently with minimal support and guidance.

Competent Consistently demonstrates the full range of the competency withoutguidance. Extends the competency to difficult and unknown situations aswell.

Expert Applies the competency in all situations and is serves as a guide toothers as well.

Master Coaches others and builds organizational capability in the competencyarea. Serves as a key resource for that competency and is recognisedwithin the entire organization.

Behavioral Competencies
- Problem solving and decision making
- Execution excellence and passion for results
- Passion for results
- Relationship Building
- Teamwork
- Managing complexity
- Effective communication

Deliver

No.

Performance Parameter

Measure 1. Customer Engagement and Delivery Management PCSAT, utilization % achievement, no. of leads generated from thebusiness interaction, no. of errors/ gaps in documenting customerrequirements, feedback from project manager, process flow diagrams(quality and timeliness), % of deal solutioning completed withintimeline, velocity generated, 2. Knowledge Management No. of whitepapers/ research papers written, no. of user storiescreated, % of proposal documentation completed and uploaded intoknowledge repository, No of reusable components developed forproposal during quarter

Vacancy caducado!

ID	#46189916
Estado	Tennessee
Ciudad	Nashville
Tipo de trabajo	Permanent
Salario	USD TBD TBD
Fuente	Wipro Ltd.
Showed	2022-10-03
Fecha	2022-10-02
Fecha tope	2022-11-30
Categoría	Etcétera
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Job Details

Business Analyst

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