Account Manager, Enterprise

This sales professional will join our Enterprise Sales team that is helping to fuel the growth of the organization. The Enterprise Account Manager will be responsible for building and managing the relationships of Enterprise and-users to deliver the most ideal client journey. Role Snapshot Responsible for communicating with clients via phone, email, and primarily video (Zoom & Microsoft Teams) to ensure an ideal candidate journey and identifying business opportunities  Demonstrate products and services to a one-to-many setting when applicable via virtual setting, such as onboarding new members including group onboarding  Handle end-user product and service issues or requests and escalate them as necessary Provide support to the Enterprise Account Executive  Responsible for providing updates and communications to the end-user to support engagement with products Monitor and summarize end-user reporting to the Enterprise organization and internally through Spear stakeholders