Carnova is a leading car dealership committed to delivering excellent customer service and a wide selection of high-quality vehicles. We are looking for a detail-oriented and reliable Office Assistant to join our team. As an Office Assistant, you will play a crucial role in supporting our administrative functions and ensuring the smooth daily operation of the dealership.
Key Responsibilities:
Greet customers and visitors in a professional and friendly manner.
Answer phone calls and direct them to the appropriate department or personnel.
Assist with managing emails and other communications.
Maintain organized filing systems, both electronic and paper-based.
Process and track customer paperwork, including sales contracts, financing documents, and service records.
Assist with invoicing, billing, and inventory management.
Help schedule appointments for sales, service, and maintenance.
Support the office manager and other dealership staff with day-to-day administrative tasks.
Perform data entry and ensure accurate documentation.
Ensure the office environment is clean, organized, and well-stocked with necessary supplies.
Handle customer inquiries and provide general information about services offered.
Qualifications:
High school diploma or equivalent required; associate degree or relevant certification a plus.
Previous experience in an office setting or administrative role, preferably in the automotive industry.
Strong communication skills, both written and verbal.
Proficient in Microsoft Office (Word, Excel, Outlook).
Detail-oriented with the ability to multitask and prioritize effectively.
Strong organizational skills and the ability to work independently.
Ability to maintain a professional appearance and demeanor.
A positive attitude and excellent customer service skills.