Sales Operations and Services Manager

Ingram Content Group (ICG) is seeking a Sales Operations & Services Manager to join our IngramSpark team in La Vergne, TN! This pivotal role bridges sales and marketing efforts, driving business growth through strategic execution and operational support. Acting as a key partner to the IngramSpark sales and promotion services teams, this role manages and implements critical initiatives—ranging from sales campaigns and product launches to scaled onboarding, pricing model adjustments, and business development strategies.The ideal candidate thrives in a cross-functional environment, collaborating across sales, marketing, legal, finance, manufacturing, and customer support to enhance IngramSpark’s market presence and ensure seamless execution of strategic priorities. This role is perfect for someone who loves project management, sales enablement, and driving results through data-driven marketing and operational efficiency.If you're looking to make a direct impact on the global success of indie authors and publishers, while working within a dynamic and fast-paced team, we’d love to hear from you.Ingram Content Group (“Ingram”) connects people with content in all forms. Providing comprehensive services for publishers, retailers, libraries, and educators, Ingram makes these services seamless and accessible through technology, innovation, and creativity. With an expansive global network of offices and facilities, Ingram’s services include digital and physical book distribution, print-on-demand, and digital learning.Required Qualifications:Bachelor’s degree or directly related year for year experience5 years’ experience managing book marketing and/or direct consumer marketing programs2 years managing projectsPreferred Qualifications:Experience managing consumer marketing programsKey Responsibilities:Develops and manages direct outreach strategies for the IngramSpark sales team, supporting volume and seasonal campaigns throughout the year to drive sales and customer engagement.Supports the promotion of IngramSpark titles to retailers and consumers through catalog curation, targeted marketing strategies, and stakeholder presentations.Leads the execution of strategic projects, including product rollouts, business model adjustments, and the launch of new services, ensuring alignment with sales and marketing goals.Tracks and analyzes the success of sales and promotional campaigns, providing data-driven insights and recommendations to improve business performance.Maintains active communication with internal teams and business units, including IBC, ICG Marketing, legal, finance, manufacturing, and customer support, to align on strategic initiatives and provide actionable insights.Interfaces regularly with IngramSpark team members and clients to manage marketing services and promotional activities, addressing client needs and driving engagement.Hiring Salary Range: $72,895k - $92,168k. This range represents the anticipated low and high end of the salary for this position. It will be determined by factors including but not limited to:  the applicant’s education, experience, knowledge, skills, and abilities, geographic location, as well as internal equity and alignment with market data.