Human Resources Generalist (Corporate)

Ingram Content Group (ICG) is hiring for a Human Resources Generalist to contribute to our Corporate HR team in LaVergne, TN just outside Nashville.This individual will guide all aspects of HR delivery to positively impact business unit performance.  They will administer the function of the employment lifecycle such as sourcing, staffing, employment administration, onboarding, associate relations, leave administration, benefit administration, and training.At Ingram, our publisher-facing business offers more than just traditional wholesale services.   It offers fully integrated and relevant solutions for client publishers.   Comprised of book printing, digital book, distribution, publishing sales and marketing services, this part of Ingram’s business helps publishers discover more ways to sell content in markets across the globe.  Based in the Nashville area, New York, Berkeley and other locations, our teams are collaborative, innovative, dynamic, and passionate about the business. The world is reading, and it is our goal to connect as many people to the content they want in the simplest ways.  If you share that passion, enjoy working in a fast-paced environment and want to contribute to a strategic part of the business that is evolving and expanding, we can’t wait to meet you!Required Qualifications:Bachelor’s Degree or directly related year for year experience3 years of human resources experience with exposure to generalist responsibilities.Preferred Skills:Bachelor’s degreeMS Excel proficiency (able to create reporting, extract data, conduct V lookup)Experience with HR systems (UKG, PeopleSoft, Smart Recruiters ATS, DocuSign)Working knowledge of LOA process from beginning to end, including application of the FMLA, Disability insurance, and other federally mandated programs.Ability to effectively prioritize and solve problemsStrong critical thinking skillsAbility to develop effective interpersonal working relationships across the business landscapeKey Responsibilities:Administers the functions of the employment lifecycle such as sourcing, staffing, employment administration, onboarding, associate relations, leave administration, benefits administration, and training.Delivers orientation and educates new hires on company policy and procedures.Advises and counsels management and associates on various state and federal regulations, company policies and procedures and HR practices, as they relate to associate issues, performance management, promotion and compensation practices  Provides support to client group on associate relations matters, to include investigations, leveraging strategies toward resolution and providing recommendations for counseling/ employment status.Escalates complex associate relations matters to senior HR leadership as needed to ensure consistency with company practice and policy and mitigate legal risk for the organization.Supports Managers/Supervisors with guidance on employee coaching, corrective action and review/ approval of associate disciplinary paperwork.Supports the annual performance review process.Partners with Learning and Development and senior client group leadership to assess training needs and develop initiatives that support leadership and associate development. Administers/Supports compensation and benefit programs, unemployment claims, and the ICG leave process.Administers/Supports HR as liaison with the third-party administrator for all Short Term Disability claims.Maintains associate records for client groups, both paper and electronic (PeopleSoft & Kronos) files; enters status changes in HRIS systems; generates reports as needed.Identifies and recommends process and policy changes for HR function and programs.Partners with senior HR to develop/maintain procedures aimed at improving the quality and delivery of human resources programs/services.Actively participates in/facilitates various HR task forces.Collaborates with senior HR and management in facilitating activities that drive job satisfaction, engagement and morale.Hiring Salary Range: $63,945k - $80,849k. This range represents the anticipated low and high end of the salary for this position. It will be determined by factors including but not limited to:  the applicant’s education, experience, knowledge, skills, and abilities, geographic location, as well as internal equity and alignment with market data.