Manager, Licensing

The primary responsibility of this role is to ensure compliance with all necessary state and local business license and tax liabilities required for Pilot’s business activities. This role requires effective collaboration with government agencies, regulatory bodies, and internal stakeholders to facilitate the licensing process. This role also requires audit, review, and supervisory capabilities.Oversee and manage the entire licensing compliance function for the company including managing direct reportsUpdate policies and procedures necessary for licensing requirementsDevelop and monitor key performance indicators and/or goals for the departmentReview applications and sign-off on payment of licenses completed by Specialists (within authorizations established by the Company)Supervise Licensing Specialists providing guidance and support to ensure timely and accurate completion of licensing taskAssist in resolving escalated issues and follow up with the team on unresolved licensing mattersCoach, train, and develop direct reports, which includes appraising job performance and conducting performance reviewsMonitor state and/or local licensing-related requirements applicable to retail store locations or other company business activitiesComplete tax analyses to determine business license and tax liabilities, including gross receipts filingsCollaborate effectively with government agencies, internal stakeholders (including Executive Leadership), and regulatory bodies to gather necessary documents and facilitate the licensing process.Manage and lead special Licensing projects which includes research, obtaining applicable licenses, and delegation, as necessaryOversee and manage the monthly closeout process in accordance with all SOX procedures pertaining to licensing and tax payments, review, and documentationAssist with mediating issues at the store level that could impact licensure and business operations. (e.g. inspections, violations)Coordinate research and obtain licenses for new applications, new store openings, and economic impact analysesServe as liaison for the Licensing Department between internal departments (such as Merchandise, Construction, Real Estate, Company Housing, etc.) in order to maintain regulatory compliance as well as any reporting, as neededManage and coordinate with third-party consultants to facilitate property tax payments and auditsOther duties as assigned