Test Administrator - Johnson City, TN

Pearson Vue is looking for a Testing Administrator to be responsible for fulfilling the duties associated with maintaining and operating the Pearson Vue Test Center in Johnson City, TN. This position is responsible for securely admitting candidates, along with administering and proctoring assessments, professional licensure, and certification exams in a controlled environment for multiple testing agencies.The qualified candidate complies with all testing policies and procedures and strictly adheres to testing guidelines. Other expectations include: greets and checks-in candidates, verifies identification, and communicates exam protocols to test takers; reviews candidate's registration paperwork for accuracy and request revisions if required; communicates effectively when candidates are ineligible to test; maintains confidentiality of testing materials, testing logs, non-disclosure agreements, and test scores; documents and reports all test center irregularities to the test center manager and testing client; and troubleshoots technical issues with the Pearson support team.The Testing Administrator must pass and maintain certifications aligned to Pearson Vue. The Administrator must also: display the ability to work in a quiet setting for long periods of time; will have excellent oral and written communication skills; show a willingness and the ability to diffuse an emotional situation and offer viable solutions; will need to work as part of a team to achieve a common goal; be excited to work with a diverse population. Because we are a satellite office our Test Administrator will work independently, be self-directed and task oriented. Pearson needs you to be detail-oriented and have the ability to review material for accuracy and completeness. Finally, our Test Administrator will need to have intermediate experience with Microsoft Office (Word, Excel, Outlook) and the internet.To perform this job successfully, an individual must be able to perform the essential job functions satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the primary job functions herein described.What to expect from PearsonDid you know Pearson is one of the 10 most innovative education companies of 2022?At Pearson, we add life to a lifetime of learning so everyone can realize the life they imagine. We do this by creating vibrant and enriching learning experiences designed for real-life impact. We are on a journey to be 100 percent digital to meet the changing needs of the global population by developing a new strategy with ambitious targets. To deliver on our strategic vision, we have five business divisions that are the foundation for the long-term growth of the company: Assessment & Qualifications, Virtual Learning, English Language Learning, Workforce Skills and Higher Education. Alongside these, we have our corporate divisions: Digital & Technology, Finance, Global Corporate Marketing & Communications, Human Resources, Legal, Strategy and Direct to Consumer. Learn more at We are Pearson.We value the power of an inclusive culture and also a strong sense of belonging. We promote a culture where differences are embraced, opportunities are accessible, consideration and respect are the norm and all individuals are supported in reaching their full potential. Through our talent, we believe that diversity, equity and inclusion make us a more innovative and vibrant place to work. People are at the center, and we are committed to building a workplace where talent can learn, grow and thrive.Pearson is an Affirmative Action and Equal Opportunity Employer and a member of E-Verify. We want a team that represents a variety of backgrounds, perspectives and skills. The more inclusive we are, the better our work will be. All employment decisions are based on qualifications, merit and business need. All qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability status or any other group protected by law. We strive for a workforce that reflects the diversity of our communities.To learn more about Pearson’s commitment to a diverse and inclusive workforce, navigate to: Diversity, Equity & Inclusion at Pearson.If you are an individual with a disability and are unable or limited in your ability to use or access our career site as a result of your disability, you may request reasonable accommodations by emailing [email protected] that the information you provide will stay confidential and will be stored securely. It will not be seen by those involved in making decisions as part of the recruitment process.Job: TESTING CENTEROrganization: Assessment & QualificationsSchedule: PARTTIMEWorkplace Type: On-siteReq ID: 15970