customer support manager.
hixson , tennessee
posted today
job detailssummary
$60,000 - $75,000 per year
permanent
high school
category office and administrative support occupations
referenceAB4479285
job detailsReady to deliver world-class customer service experiences? Doing so has never been a higher organizational priority — nor, for that matter, have companies ever found it so hard to find people with your skill set. That's because even as call volumes are spiking, vacancies appear to be increasing — and many call centers have decided to increase wages as a consequence. So if you're a highly polished, hands-on pro looking for your next career move, this just might be that opportunity. Click to learn more about the role we're hiring for and be sure to . We'll schedule online interviews with qualified candidates promptly.salary: $60,000 - $75,000 per yearshift: Firstwork hours: 8 AM - 5 PMeducation: High SchoolResponsibilities● Prior experience managing a team● strong analytical skills● strong experience with technology● Computer savvy including Microsoft Office and Google Apps for Business● Ability to manage multiple deadline-driven tasks simultaneously● Collaborative, team-oriented work style● Previous experience with quality control scores and performance reviews● Prior experience monitoring phone metrics and call queues.The essential functions of this role include:
working in a smoke free environment
Skills
Team Management (1 year of experience is required)
Microsoft Office (1 year of experience is required)
Google Apps (1 year of experience is required)
Qualifications
Years of experience: 3 years
Experience level: Experienced
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact [email protected] offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).Applications accepted on ongoing basis until filled.get in touchwe are here to help you with your questions.AMamanda massengill
+1 423 478 3942 (tel:+1 423 478 3942)