Westgate Smoky Mountain Resort & Waterpark is seeking an inspirational Food & Beverage Director to lead, coach, and develop the F&B team. The Director will oversee the iconic Southern Comfort Kitchen, where innovative Southern classics come to life in a historic setting of Southern charm. This unique concept is the result of a successful partnership with Sazerac, the makers of Southern Comfort Whiskey. 
In addition to Southern Comfort Kitchen, the F&B Director will manage other venues, including the Southern Comfort Lobby Bar, Roaring Forks Snack Bar (located within the indoor waterpark), The Marketplace (offering lunch specials, a coffee bar, deli, and market), Wild Bear Tavern (featuring authentic German cuisine at Wild Bear Inn), and banquet services.
The Director of F&B must embody Westgate Resorts' core values of Passion, Integrity, and a strong Work Ethic. Our company’s success is driven by our commitment to these values and align with our culture statement: "Love What We Do, Love Who We Do It With, Love Who We Do It For!”  Join a company that is committed to the satisfaction, engagement and happiness of our team members, owners and guests.Job Responsibilities: What will you do as a Food & Beverage Director?Direct and oversee all F&B operations at Smoky Mountain Resort & Waterpark, River Terrace Resort and Conference Center and Wild Bear Inn.Selects, supervises, trains, develops, schedules, disciplines, and counsel’s staff. Demonstrates positive leadership characteristics that empower and inspire team members to meet and exceed standards.Provide timely formal assessment of individual team members in alignment with the performance review policy and procedures.Conduct weekly F&B meetings with managers to communicate upcoming events, discuss business levels, evaluate staffing, set specials and review BEO’s. Schedule one-on one meetings with managers to further aid in their development.Create and develop new F&B concepts/revenue streams for the Gatlinburg properties. Develop strategies to increase same store sales.Create and implement menus for each food venue. Cost out working recipes to meet targeted menu COS. Utilize menu engineering to maximize profits.Lead by example while directing healthy sanitation and food safety practices that meet/exceed local health code regulations.Works with F&B department leaders to meet/exceed established F&B budgeted guidelines for the resort. Establishes sound pricing practices for menus and services. Reviews and approves operating expenses. Develops and implements strategies to enhance profitability and revenue generation.Utilize forecasting tools and historical measurements to assist in ordering product, scheduling staff and manage overall operating expenses.Actively involved with F&B leaders in conducting food inventories and in developing strategies to reduce waste.Engage with Westgate marketing, the resort, and the local community to continually promote Gatlinburg F&B venues.Plan, organize and execute special events for the resort and sales team.Passionate about the F&B industry with strong integrity and work ethics