[JOB TITLE: Store Associate[POSITION PURPOSE
At Goodwill, your work helps transform potential into opportunity. You can make a difference! Goodwill is a rewarding place to work that gives you opportunities to learn and grow through cross training and advancement opportunities. As a store associate you will provide excellent customer service while performing a variety of duties within the store operations to support the mission.[JOB FUNCTIONS]{arial",sans-serif"=""}]{arial",sans-serif"=""}]{arial",sans-serif"=""}
Through words and actions support Chattanooga Goodwills Mission, Vision, and Values; furthermore, actions and decisions will align with organizational guiding principles.
Maintain agency, employee, and participants confidentiality. Violation of confidentiality may be cause for termination.
Punctual and dependable attendance.
Provide excellent customer service to customers and donors
while directing complaints to management.
Consistently perform work tasks according to training, e-learning, and work instructions.
Effectively transition product to the retail sales floor with attention to detail and urgency.
Abide by the policies and procedures as set forth by Goodwill.
Ensure security of all company assets and donations.
Perform general sales floor and production area duties and cross train in all work areas.
Effectively communicate with management, peers, and customers.
Effectively promote and demonstrate cooperation and teamwork with peers.
Assist in loading and unloading of Goodwill trucks and trailers.
Maintain a neat, clean, and organized production work area and retail sales floor at all times.
Adhere to safety and security practices including reporting safety hazards and injuries to
[Management.]{arial",sans-serif"=""}
Attend and complete all training and meetings as required.
Perform other duties and projects as assigned.
[KEY KNOWLEDGE AND EXPERIENCE[DIRECT REPORTS[PERFORMANCE MEASUREMENTS
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