Job Details

ID #54207195
Estado Dakota del Sur
Ciudad Sioux falls / SE SD
Full-time
Salario USD TBD TBD
Fuente Dakota del Sur
Showed 2025-07-22
Fecha 2025-07-22
Fecha tope 2025-09-20
Categoría Servicio al cliente
Crear un currículum vítae
Aplica ya

Bilingual Customer Retention Rep Needed!

Dakota del Sur, Sioux falls / SE SD, 57101 Sioux falls / SE SD USA
Aplica ya

Location: Sioux Falls, SD

Shift: Various shift options available

Job Status: Full-Time and Part-Time

Pay: $17.00-$18.90/hour starting, additional monthly incentives available

Company: PREMIER Bankcard

Bilingual skills (English and Spanish) are required and compensated in the form of a 10% differential.

Apply Here: https://careers.firstpremier.com/job/21845733/bilingual-customer-retention-representative-onsite-or-remote-sioux-falls-sd/?utmsource=Craigslist&utmmedium=Display&utmcampaign=PREC-3220-2025-SST-18725&utmcontent=BilingualSiouxFalls#gtm-jobdetail-desc

Work Site

This job is offered on-site in Sioux Falls and remote. Note: Remote employees must live within 50 miles of a PREMIER location or plan on relocating

Shift Options

Full-Time: M-F, 12:30-9 PM and e/o Saturday from 8 AM-4:30 PM

Part-Time: M-F, 2-9 PM and e/o Saturday from 8 AM-4:30 PM

About the Role:

- Responds to telephone inquiries regarding various call types including, account closures, account re-opening and activation.

- Utilizes the outbound dialer on various call types.

- Utilize various retention techniques to maintain our account base.

- Maintains accurate account records.

- Reports unusual account/application activity to management

- Maintains department standards as approved.

Training:

- Extensive paid training program, up to 3 weeks in length.

- Ongoing training opportunities for future success!

Pay:

- Base wage starting at $17-18.90/hr. with opportunities to increase take home pay.

- Top performers can earn monthly incentives based on performance.

- Contest money available through daily, weekly, and monthly Level Up competitions.

- Career path from Associate I to Associate IV – each step earning an increase in pay!

- Earn up to an additional $3.78/hr. when working non-traditional hours.

- Shift differential up to 20%

- Bilingual skills will be compensated in the form of a 10% differential.

Competitive Benefits Package:

- Full medical benefits for 20+ hours/week

- FREE dental and vision coverage

- Generous time off plans including PTO, Sick Pay, and Bonus Days

- 401(k) – dollar-for-dollar match up to 5% of total compensation

- Special discounts and offers for events at the Denny Sanford PREMIER Center

- Employee Wellness Program

- Paid Community Volunteer Hours – PREMIER averages 30,000 hours per year

- Fun Employee Parties

Our Culture:

- We have an emphasis on personal success, respect, health, wellness, fun and giving back

- Employees are rewarded, valued, and celebrated for hard work.

-Career advancement opportunities is a way PREMIER leaders show they care.

-Appreciation is shown through concerts, outdoor bashes, cash, car giveaways and more.

DISCLOSURE:

First PREMIER Bank and PREMIER Bankcard are Equal Opportunity and Affirmative Action Employers and do not discriminate minority/sex/disability/vet/any protected status.

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