Front Desk @ Under Canvas Rushmore (24342 Presidio Ranch Road)

General description of purpose:

At Under Canvas we refer to our Front Desk Clerks as camp concierges, CampCon for short. Although you will be working at the front desk, your job is about so much more than just checking guests in and out of the camp. CampCons are the face of Under Canvas, the first on site interaction a guest may have is at the front desk of the camp. The staff in this position need to be brand ambassadors, tour guides, helpful information, and overall problem solvers.

You will be successful as an Under Canvas CampCon if you are friendly, kind, helpful, love working outdoors, genuinely concerned about making people happy and comfortable, and interested in participating in the local activities so that you can recommend them to guests.

CampCon responsibilities shall include, but are not limited to:

Always keep the Front Desk Area presentable and engaging.

Guest Services “ In a timely and friendly manner, respond to guest questions about their stay, the tent they are staying in, and any needs that come up during their stay.

Guest Arrival “ Greet guests, efficiently complete check-in procedures, inform guests of policies, camp layout, food options, camp activities, and amenities. Deliver guests and luggage to their tent and explain all aspects of their stay. Give A+ customer service by anticipating any future needs based on their situation and circumstances.

Concierge “ Become knowledgeable about the area and all available local activities. Some of these activities might include hiking, fishing, movies, shopping, etc. Learn about resources you can use to answer guest questions and that the guest would be able to use as well.

Team Player “ Communicate with co-workers and other departments to create a great environment for the guests.

Knowledge, skills, and Abilities Required:

Ability to handle multiple tasks simultaneously while projecting a positive attitude and engaging manner

Ability to work for long periods of time outdoors in possibly uncomfortable temperatures and/or weather and view the experience as an adventure

Ability to be outgoing, pleasant, and empathetic even in confrontational situations

Customer service knowledge and experience

Ability to skillfully work with a variety of personalities, circumstances, and environments

Apply Now: https://lphmt.hirecentric.com/jobs/156582.html