Senior Associate - Operations Business sales

Job Description

Business sales agent required to handle incoming calls from business customers ,identifying their business needs and providing a solution that will best fit their needs ,thereafter providing the suitable .Assist with queries relating to pending sales activation. To actively grow and defend core markets

Job-Related Knowledge, Competencies & Skills Required

·Business sales experience

Telecommunications experience

· Numeracy

· Products

· Telephone Etiquette

· Stress Tolerance;

· Multi-tasking;

· Processing Speed;

· Comprehension;

· Selling Techniques;

· Interpersonal;

· Communicating;

· Listening Skills;

· Computer Applications;

· Problem Solving;

· Time Management;

· Reading & Writing;

· Information Locating

· Products and Services Regulations

· Systems

· Policies and Procedures

Qualifications

· A Matric/Grade 12 Certificate

· 12months business sales experience within a telecommunications industry as a call centre agent