Spa Manager

As the Spa Manager, you will be responsible for overseeing all aspects of our spa operations, ensuring exceptional guest experiences, and driving business growth.Develop and implement strategic plans to achieve short-term and long-term spa goalsLead and inspire a team of spa professionals, including therapists and receptionistsEnsure the delivery of world-class, personalized guest experiences aligned with our brand standardsManage daily spa operations, including scheduling, inventory control, and financial performanceCollaborate with the marketing team to develop and execute effective spa promotions and packagesDrive retail sales through product knowledge and upselling techniquesConduct regular performance reviews and provide feedback to enhance team skills and service deliveryImplement and maintain quality control measures for all spa treatments and servicesStay updated on industry trends and incorporate innovative practices to keep the spa competitiveEnsure compliance with local health and safety regulations, as well as company policies and proceduresAnalyze financial data and prepare reports to optimize spa performance and profitabilityFoster a positive and collaborative work environment that promotes team growth and satisfaction.Ensure Spa staff are trained on a regular basis