Position Summary
The Visa Consulting & Analytics Director is a senior role in the Sub-Saharan African consulting team (SSA). We are seeking a strategic, innovative, and analytical thinker with main ability to deliver data driven solutions through a consultative approach.
In this role, you are expected to deliver across multiple key areas:
Design, develop and implement end to end strategic programs across multiple areas as ew product development, customer life cycle management, digital innovation, and risk that are data driven for our clients. Develop high-impact storyboards that promote data-driven strategies and solutions.
This role will be required to drive the growth of the Digital and Commercial practice areas within VCA including business development as well as project delivery. This role will require presence at client premises and travel to other markets in Sub Saharan Africa.
Principal Responsibilities
Design and deliver Consulting and Analytics programs by identifying innovative opportunities around data and data-related processes that will help our clients implement fact-based decisioning processes within their card & payment programs
Resolve complex strategic problems and set strategic direction and roadmap for client program delivery across multiple topics as new products, strategy, digital, and commercial service lines.
Synthesize and manage complex project structures especially with clients that have multiple affiliates. Manage, facilitate, and implement analytics and consulting services and meet clients business targets in an efficient manner by creating synergies to deliver across multiple markets. (assignment objectives, project scope, budget, paperwork, external consultants supervision and project delivery).
Work closely with other VISA groups, including Product, Marketing, Client services etc., to ensure a seamless Consulting experience in the countries of focus.
Work with a broader team that consists of Business Managers, Consultants and Data Scientists from both Visa and client organizations to strategize, co-create, deploy and reap the benefits of data-driven solutions
Review, direct, guide, and inspire the consulting and analytical work of junior members in the team
Collaborate with internal Technology partners and Data Engineering function to best leverage Visa internal technology platforms, data, and the broader Visa ecosystem to support our clients technical data needs
Develop project pitches and secure new assignments with client, as well as re-engagements opportunities via a consultative sales approach to assigned client
Develop and deliver client-training programs and impart best practices knowledge sharing to VISA clients.
Where appropriate, work with designated practice areas globally (digital and commercial) to incorporate best practice, source analytical or other services and leverage global consulting solutions.
Manage the VISA Consulting budget and resources to perform all required duties.
Liaise with VISA functional teams (Finance, Audit, Legal, Tax, Sourcing) to define and implement processes to optimize the daily engagement of vendors and the relationships with clients.
Manage workload for self and any direct reports, providing prioritization guidance for project flow to improve process efficiency
Manage and grow talent within the team
Develop, share, and build global best practices and knowledge management within the team
Socialize innovative ideas and approaches that are scalable and have market demand
Comply with internal requirements around Model Risk Management, Visa Analytics Rules, and Global Privacy standards around client delivery to ensure that Visa is highly regarded market standing is maintained
This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.