Medical Office Clerk

Job RequirementsGreets patients/visitors at a front desk, information center or office setting.Answers main office phone line. Directs telephone calls to appropriate section for assistance. Takes messages as required.Arranges and schedules medical appointments and determines patient eligibility for services. Relays general instructions to patients or make referrals to other sections.Obtains updates and files medical records as needed.Organizes and researches patient records, extract needed information, and review records for completeness, accuracy, and consistency within established guidelines.Ensures arrival of medical records prior to appointment(s).Initiates and locates patient medical records as needed. Armed Forces Health Longitudinal Technology Application (AHLTA)Composite Health Care Systems (CHCS) and/or MHS GENESISDefense Enrollment Eligibility Reporting System (DEERS)Military Filing System – by sponsor social security, terminal digit order, color-coded and blocked filing system.Contents of a military medical record, layout, sections, family members prefix designation, forms used in a MTF, and the medical record tracking procedures.Obtains documentation as requested by healthcare providers (test results, or documentation not yet filed in records).Performs other administrative and clerical duties in support of the medical care and operational support.Creates appointment schedules and templates in patient appointment computer system.Conducts end-of-day process at close of business and resolves any delinquent or pending appointments in computer system