Key Account Manager Contract Laboratory Research

POSITION SUMMARYThe primary responsibility of this role is to develop and maintain client relationships. The Key Account Manager will be responsible for maintaining key accounts, development of new and emergent business, as well as driving new service offerings within the SGS businesses. The role will require strong collaboration and professional relationships with current operation and business managers, as well as with clients. This role will drive business for the Brookings, SD laboratories but can be based anywhere in the United States.REPORTING LINEDirectly reports to:Director of Business Management and DevelopmentJOB FUNCTIONS  Maintain key accounts, development of new and emergent business, as well as drive new service offerings within the SGS businesses Educate customers on SGS Brookings service offerings Act as the commercial face and voice of SGS with clients. Includes developing relationships, fielding inquiries, assisting in proposal development and issuance, and completing regular visits to identified key accounts Work to identify key industry events, and lead SGS presence at relative trade shows, conferences, and client meetings  Aggressively seek new service portfolio offerings from a clear and thorough understanding of client needs, anticipating what is needed to improve service quality to improve market share and customer revenues  LEADERSHIP/SUPERVISORY RESPONSIBILITIESProvides guidance and/or leadership to others, including indirect reports, peers, or managers NoPlease provide examples of supervisory responsibilitiesHas hiring and terminating responsibilities NoSupervises others No                                                                                                            Number of employees directly reportingSupervisory; 1 Non-Supervisory