Specialist, Account Management

We are looking for a Specialist, Account Management position to be based in Bangsar South. The department generally is responsible for identifying new business opportunities, promoting existing activities and ensuring fast, sustainable growth.Responsibilities:Responsibilities include, but are not limited to:Manage and expand relationships with existing restaurants and proactively identify further new business opportunities.Monitor accounts and identifying upsell and cross-sell opportunitiesDevelop sound strategic marketing plans and ensure consistent growth for the client’s businessMonitor each account’s performance metrics and ensure compliance with foodpanda’s operational standards function.Strong knowledge of all aspects of the foodpanda business model and the online food ordering market. Collaboration:Collaborate with other departments & stakeholders and provide feedback and identifying industry trendsAccount Manager will be the main point of contact in all matters relating to client’s concerns & needsWork with internal support functions to ensure that every deal that goes live on the platform meets quality standards - collaborationCollaborate with various stakeholders to ensure project delivered timelyCollaborate  with internal departments to facilitate client need fulfillment