Senior Manager, Tech Lead

The Commercial Product & Platform vision develops global technology products and platforms that delight our customers and enable our crews to operate our restaurants efficiently and effectively.The Senior Manager Tech Lead for Restaurant Technology will be responsible for the technical direction, strategy, overall deployment and adoption of Instore cashless and fiscal capabilities within our restaurants.Accountabilities & Responsibilities:Establish a technical vision and strategy for restaurant products, specifically focusing on McDonald’s Point of Sale’s cashless system of payment and fiscal components of the POS.Drive a technical direction for the product and lead a development squadAssist with critical transformation effort to modernize McDonald’s POS and reduce complexity and time to deployPartner with our restaurant platform and engineering teams to review architecture, solution designs and drive alignment on a Platform and Application North StarAttend all squad level ceremonies and act as the leader of the Software Development Engineers (SDE’s) of the respective squad.Lead the output (quality and efficiency) of external and internal vendor squads to ensure they are delivering to the standards required by McDEnsure the code development is in line with the architectural, quality and security standards and practicesMaintain documentation standards for all software shipped by the squadAnswer technical questions from the squad and stay accountable for technical solutioningAccountable for adoption of new features including QA, push to production and defect remediationMentor junior TLs when applicableAssist and be the subject matter authority on features and capabilities to our development partners and other product teams to ensure alignmentCoordinate and/or implement plans to ensure that technical solutions meet the needs of the business.Build and implement optimization experiments to validate and optimize features adoptionProvide leadership to team members and peers by collaborating; articulating ideas and viewpoints to senior management, peers, and others; identifying and initiating projects; leading resources; driving the resolution of issues; and holding self and team accountable for resultsServe as a technical subject matter professional for junior configurators, providing on the job mentoring/training, assisting with configuration design, and reviewing work productsExperience required:Significant software development experience, with knowledge of Agile software development processesExperience teaming up with team members across an at-scale, complex, global matrixed org setupExcellent understanding of latest development technologiesExperiences with code refactoring, design patterns, iterative development, continuous deployment, highly scalable applications, and application securitySkilled in pair programming, continuous integration, development without testing, and gradual designExperience in Agile Development, application of Agile techniques and delivery practicesEncourages Agile methodologies adoption to ensure dedicated attitude in product teamsStrong communication skills with ability to explain complex technical decisions to non-technical collaboratorsA bias toward action and incremental improvements