Associate Director/ Director, Account Development

Lead all commercial aspects for an assigned group of clients in order to grow existing clientele base as well as identify new business so as to achieve planned financial objectives and other operational performance indicators.ResponsibilitiesBusiness DevelopmentAchieve revenue, profitability, quality, speed of delivery, productivity and client satisfaction targets as well as other related business development objectives as assignedMaintain and further foster relationships with current clientsDevelop plans to cross-sell and introduce new services to current clientsConduct thorough business development processes to identify incremental revenue opportunities from new clients, beyond the baseIncrease company exposure through participating in associations, webinars and/or seminarsContribute to the short-term strategies and business plans for the growth of Business Unit based on global and regional / sub-regional directionsProvide continuous feedback on competitive activities within assigned clientsFinancial ManagementAchieve revenue, profitability, quality, speed of delivery and productivity targets as well as other related business development objectives as assignedEnsure local business strategies are implemented according to regional / sub-regional directions in order to meet the financial and business objectives of the divisionMonitor the actual financial performance against budget/forecast and ensure the implementation of appropriate actions that will lead to the achievement of the financial targetsEnsure proper pricing and contracts are completed and approved according to company's policies and guidelinesClient ServicingImplement Joint Business Plans (JBPs) that will contribute to maximum client satisfaction and ensure continuous profitable and business growthLead all commercial aspects with the primary responsibility of expanding our scope of influence with clients across a wider range of products and with greater depth of involvementFoster relationships at all levels and functions of the client organization to identify opportunities for incremental product/solution salesEnsure adherence to the company policies on business conduct/ethics when servicing clients are being observed by the entire divisionProduct Enhancement: Identify the client needs: situation/competitor assessment, need assessment, potential solutionsParticipating in creation of the PE plan & timeline: communicating the voice of clientDevelop the pricing proposal & commercial approach with the RI LeaderSupport the proper communication of the new product and its benefits with clientsOrganizational Management and DevelopmentParticipate in local and cluster initiatives as part of continuing leadership developmentWork across functional business units to support organizational initiatives and business needsPromote inter-departmental and inter-divisional communications and teamwork