Head: Experian Consumer Services

PRODUCT STRATEGYDevelop a multi-year product strategy, informed by trends, partner and internal capabilities and consumer insights. Your strategy should differentiate Experian's value proposition and lead long-term positive user outcomes.Lead the end-to-end product vision and roadmap, from discovery to launch and iteration, including user research, experience design, value proposition prioritization, engineering execution, testing, go-to-market, and funnel optimization. PRODUCT MANAGEMENT AND GROWTHAdvance Up powered by Experian, ensuring seamless integration into the broader Experian data strategy and ecosystemValue proposition expansion to extend users' personal finance journey from education and monitoring to protection, lending, savings, debt management, etc.Drive the go-to-market strategy and planning for new value propositions and continued user volume growth and positive user experience.Instill legal, regulatory, governance and risk compliance both internally and by partners, meeting all requirements related to South African Consumers, setting business and compliance standards for Up powered by Experian.Define and prioritize product features, user stories, and acceptance criteria, taking on responsibilities typical of a Product Owner to ensure development aligns with strategic goalsMonitor data processes to ensure that alternative data is captured, de-identified and maintained in such a manner as to enable accurate reporting, product performance monitoring and to facilitate productization and monetization of this alternative data asset (as per business strategy).Monitor product performance through key metrics and analytics to ensure continuous improvementDrive positive portrayal of the ECS brand on public platforms (e.g. social media, formal media, in-person events) through active participation, effective monitoring and pro-active management.Identify and test opportunities for rapid expansion through 3rd parties and Experian solutions that are elsewhere available. CROSS-FUNCTIONAL TEAM ENGAGEMENTBe the primary product contact for ECS-related inquiries and decisions, considering and engaging with Experian colleagues both locally and in other markets to drive product growth.Work directly with internal engineering, content, analytics, data, consumer care and legal teams as well as third-party partners to scope and create product features that meet requirements and enhance platform capabilities.Collaborate with content, marketing and design teams as well as 3rd parties to develop go-to-market plans that attract users Up value propositions to grow user numbers and to increase engagement among current members.Ensure compliance to regulatory requirements through pro-active tracking, reporting and cross-checking of product operations and data flows with the respective regulatory, data and consumer care teams. TEAM MANAGEMENTMentoring and developing the ECS South African teamGrow the ECS team as the D2C product evolution dictates.Manage both direct reports and indirect teams ensuring successful goals achievement DRIVE MONETIZATIONTake full ownership of the product's P&L, ensuring financial goals are met or exceeded