Bertender

Primary Responsibilities  Greet the guest, present menu, help with guest choice, making suggestions, takes order and serves food & beverage according to standard procedures. Set up bar at the start of opening, including liquor, icing, glassware, juices and garnishes. Process drink orders in proper calling order directly from service staff, to check for correct number of drinks and manage billing quickly and efficiently. To make all cocktails in accordance with beverage standard, using full standard measures.  Attempt to limit problems and liability related to customers' excessive drinking by taking steps such as persuading customers to stop drinking, or ordering taxis or other transportation for intoxicated patrons. The ability to ensure that the bar is stocked and all side opening and closing duties are completed. Clean glasses, utensils, and bar equipment. Assist with cleanup - mopping floors, removal of cans and bottles, general cleaning of rails and counters, removal of melting ice in bins. Checks on guest satisfaction, attends to guest needs and complaints with proper follow up by informing the Management or Senior Team Leader. Presents check, performs cashiering function, bid guest farewell and invite them to come back. Maintains cleanliness of work place by performing clearing functions. Attends all meetings and trainings as conducted. Performs food runner duties as required. Answer phone calls. Carry out light cleaning and maintenance of bar/restaurant. Dispense beverages Take table reservations and effectively control the flow of the guests in the restaurant ensuring  Comply with hotel and department policies and procedures at all times. Help implement work simplification and necessary changes Ensure miss-en-place is carried out before each shift Following up in proper billing procedures  Competencies Ability to ensure that hotel’s standards, policies and procedures within food & beverage operation are applied. Ability to prioritize and organize work assignments, delegate work. Ability to direct performance of food & beverage management and follow up with corrections where and when needed. Ability to motivate food & beverage Colleagues and maintains a cohesive team. Ability to ascertain food and beverage training needs and provide such trainings. Ability to be a clear thinker, analyzes and resolves problems exercising good judgments. Ability to focus and pay attention on details. Ability to suggest sell food and beverage venues, menu items, beverages and wines. Ability to input and access information into MICROS system. Ability to perform physical effort when needed. Ability to endure abundant physical movements in carrying out job duties. Ability to ensure security and confidentiality of guest and hotel informationAbility to work without directs supervision.Knowledge of all product items, preparation method / time, ingredients, sauces, portion sizes, garnishes, presentation and prices.Bar layout, table / seat / station numbers, proper table set-ups, room capacity, hours of operation, price range and dress code.