Medical Information Associate

PrimeVigilance is looking for a Medical Information Associate to be responsible for supporting the Medical Information team in handling initial adverse event and medical information inquiries in English.  Responsibilities  To provide approved responses to medical enquiries (healthcare professionals, patients, pharmaceutical clients) including call handling   To accurately identify, document and report adverse events/side effects, pregnancy and other special situation events, and product quality complaints within required timeframes  To ensure that all medical information enquiries are tracked and fully documented within the Medical Information database accurately and completely  To participate in the out-of-hours provision of medical information for clients who have contracted a 24/7 enquiry handling service   Providing management with regular updates regarding project status and metrics concerning enquiries  Assisting in departmental regulatory inspection preparedness for the company pharmacovigilance system and actively participating in PV inspections or audits;