Case Manager

An exciting opportunity has become available for a Case Manager to join our dynamic People and Culture team in a permanent full time role.Reporting to the People Solutions Lead, Case Management, this role is responsible for managing complex employee matters from start to finish. This includes providing guidance on performance management, disciplinary actions, and conflict resolution, ensuring compliance with best practices. Day to day you will:Take ownership of assigned cases, directly liaising with employees, leaders, and Business Partners across Nine to implement appropriate investigative/resolution methodsInvestigate complex employee matters and determine optimal solutions that are fit for purpose, mitigate IR liability and that align with business unit risk profilesProvide guidance to People Leaders on areas such as performance coaching, counselling, career development, grievances, workplace investigations and disciplinary actionsWork directly with individual business units to support specific change management or performance improvement programs from time to timeWork closely with Business Partners to provide additional support to the business as necessary in regards to broader People & Culture initiativesMaintain high service level for the business through regular communication and timely support