Manager - Managed Services, India and South Asia

Team SummaryVisa Consulting & Analytics (VCA) is Visa's consulting division, serving Visa's clients (including card issuers, acquirers and merchants) and solving their strategic problems, focused on improving performance and profitability. Drawing on our expertise in strategy consulting, payments, data analytics, marketing, operational and macroeconomics, VCA drives high impact projects with tangible financial results.VCA Managed Services (VMS) is a critical component of our VCA strategy, providing our clients with the execution muscle they require to enhance performance and increase profitability. VMS brings the ‘best of Visa’ to the clients, playing the role of orchestration layer between client teams and Visa subject matter experts (SMEs).  As clients confront increased challenges in their operating environment whilst also facing capacity constraints and capability gaps, VMS helps to drive implementation or delivery of their strategic initiatives, facilitating significant and tangible value creation.Position SummaryWe are looking for an individual to join us as a Manager of Managed Services for India and South Asia, and be a part of our consulting arm, Visa Consulting and Analytics. Based in Mumbai (may need travel as per project requirements), this role is responsible for leading project delivery to implement recommendations in product development and management, card sales enablement, portfolio management, partnerships, and insights. The individual to support with card acquisition initiatives by assisting branch teams, optimizing digital channels, and developing strategies for effective card acquisition. Additionally, the role involves enhancing product setup and development, improving card value propositions, and leveraging data insights to boost portfolio performance using Visa resources.The individual should have expertise in designing, implementing, and program-managing deliverables related to product performance. They are also expected to support in the sales process by collaborating with internal teams based on client requirements.Key ResponsibilitiesSupport and play a key role in the growth of the India South Asia (INSA) VMS practice to help our clients achieve the following:Execute product initiatives, strengthen value propositions, and develop digital journeys on behalf of clients to drive card acquisition and enhance customer engagement.Support the launch of new products and services, including build, setup, technical aspects, and go-to-market strategy, with a focus on optimizing card acquisition.Develop and execute targeted campaigns and promotional activities to boost card sales and portfolio performance.Support the implementation of VCA project recommendations across strategy, product, portfolio, business analytics, risk, and digital advisory.Define project scope, understand client objectives, and frame problems or opportunities.Facilitate and support in creating client proposals and project plans, outlining dependencies, roles, responsibilities, scope, and deliverables.Be responsible and accountable for the project plan and work closely with stakeholders to achieve project revenue while keeping costs within the approved budget.Manage and oversee project delivery for all relevant VMS engagements within INSA.Enable project delivery by managing teams within complex project structures, with support from internal team members and external vendors.Partner with peers in other functional areas (e.g., Product, Marketing, Risk, Innovation) to execute projects leveraging Visa’s extensive resources.Standardize end-to-end delivery processes to create a consistent approach and optimize overheads.