Manager - Customer Strategy & Design

We are seeking Manager with proven consulting experience in customer strategy and design. You will support the Customer & Marketing Leadership in delivery excellence to our clients on engagements / projects whilst being an Engagement Manager with a team to lead.  As a Manager your role will include:  Support project delivery of Customer Strategy and Design projects: Customer strategy Segmentation Product innovation & design, product strategy management & deliveryGrowth strategy Proposition design Research & insights Customer centred operating models Data and analytics Digital marketing Pricing & promotions Experience design Delivery Excellence: Deliver exceptional quality results to our clients by leveraging CS&D tools, methodologies and ways of working. Apply deep knowledge of disruptive trends and competitor activity to drive continuous improvement and relevant strategy work. Apply customer & marketing segmentation to solve for relevant strategy approaches for our clients Assist clients to identify the right key performance indicators (KPIs), highlight areas of improvement, and influence their strategy. Build and maintain strong professional client relationships through delivery excellence Exhibit exceptional communication skills, capable of articulating complex technical concepts clearly and compellingly. Inspire and influence stakeholders at all levels through well-structured arguments and trade-offs supported by evidence, evaluations, and research. Develop solutions that solve complex business problems with valuable outcomes, ensuring high-quality, lean designs and implementations. Support Senior Manager in proposal development for potential clients  Manage and develop project teams to deliver tailored strategic solutions across client engagements Establish a strong delivery leadership brand and inspire the team through passion, integrity and appreciation of others