Purpose of the role: The Research Manager is a part of NIQ’s Strategic Analytics and Insights (SA&I) team responsible for the SSA region. The role is to be a trusted adviser to our Brand and Media customers, matching SA&I solutions to the clients’ key business questions. Candidates are responsible for earned revenue, and driving revenue growth through retained business.Candidates will need to have at least 5 years of experience in market research or key account management. They will also have strong interpersonal skills and use these to dive deep into the clients’ businesses, truly understanding the challenges and questions. They live and breathe clients and can demonstrate the value of SA&I solutions, thus driving engagement and client relationships. 
You willIndependently support the management of Brand and Media accounts on behalf of NIQ’s SA&I team, i.e. with the support of the Senior Research Manager act as the internal point of contact and trusted advisor for cross functional teamsSupport the understanding of client strategies, structures and key business questions to build sustainable client relationships and intimacyDeliver quality output to ensure retained businessUnderstand and execute the value of the SA&I portfolioWork with the Business Development teams to meet and exceed client expectations and identify opportunities for upselling and cross-selling.Liaise cross-functionally/markets with other NIQ Brand and Media teams, with a focus on a holistic client centric experienceBe accountable for the full project execution cycle from set-up to final presentation, delivering project excellence, ensuring high NPS from clientsKeep abreast of market research methodologies, clients’ industry trends, and competitor activitiesSupport the team lead with the upskilling of team membersPositively contribute toward the culture and climate of the SA&I team and wider NIQ organization You haveA post graduate qualificationMinimum 5 years work experience in market research with account management expertiseComprehensive knowledge and understanding of market research methodsStrong client-oriented attitudeAbility to build and maintain long-term customer relationshipsAble to “actively listen” to clients, identify business opportunities and understand how to provide strategic relevant outputStrong design and reporting skillsWillingness to go the extra milePassion, energy and drive, enthusiasm to learn and developAble to work autonomously and establish own priorities and objectivesComfortable working across teams, bringing together people from different areas of the businessHighly organized and can manage multiple priorities simultaneously.Software skills/ MS Office, especially PowerPoint All employees within NIQ are expected to promote the image of the company. This will be done in part by maintaining an efficient and effective working environment. It is expected that employees adhere to any specific deadlines set in respect of company issues relating to professional servicing (internal and external) and objectives.