Lifestyle Clinical Consultant

The Clinical Consultant is a specialised clinical specialist who is responsible for managing clinical support and providing counselling services. Establishing suitable clinically sound treatment plans and executing the treatment plan through quality telephonic counselling for those who utilise Kaelo Lifestyle clinical support services.Provide Counselling ServicesProvide counselling, coaching and guidance related to the unique challenges faced by the clientSchedule follow up counselling appointments with the client in order to provide continued counselling and support Manage longer term telephonic counselling cases referred by the inbound EAP teamProvide Group InterventionsHave the ability to refer the client to other support structures with the aim of holistic support       Administration managementLog case notes on all interactions with clients on the applicable systemsAccurate and proficient administration      Quality management and improvementEnsure all quality measures and feedback are adhered toTelephonic quality measures are met and continuously improve interactions and processes