Implementation Analyst

Lead project management of implementations for Visa client institutions and processors in assigned region to ensure customer expectations are exceeded.Coordinate directly with clients to understand card program set up requirements and facilitate new card program installations, conversions and maintenance requests without customer impact.Manage routine and non-routine, moderately complex processing and change requests, as well as support client initiatives.Assess operational opportunities to increase service quality or efficiency.Prepare and maintain detailed project plans, status reports, and issues logs.Build and enhance positive working relationships with Visa client institutions, processors and internal stakeholders.Represent client system and operational requirements to internal Visa organizations.Responsible for own work flow assignments and must be able to take the initiative to resolve problems and meet deadlines.Coordinate internal Visa resources to ensure delivery on commitments.Report client project accomplishments and deliverables to management monthly.Update and enhance internal support documents to assist internal and external stakeholders. Support biannual business enhancements and all Visa mandates.This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.