LocationHilton Head Oceanfront ResortLocated on the sugar sand beaches of Hilton Head Island on the southern coast of South Carolina, this oceanfront resort is a tropical paradise unlike anywhere else in this premier destination. The Omni Hilton Head Oceanfront Resort offers beautiful oceanfront views to all of our guests. Omni Hilton Head’s associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Hilton Head Oceanfront Resort may be your perfect match.Job DescriptionThe Restuarant Supervisor will be responsible for aiding the manager in overseeing the operation and staff of the restaurant to maintain the highest level of standards that result in Medallia scores exceeding company average for Overall F & B and efficiency resulting in consistent levels of productivity and profitability. Responsibilities
Maintaining a consistently smooth running operation.
Supervisor and coordinate assigned shift
Monitor and critique food quality and service levels.
Assist with hiring, and training of all staff and overall supervision of the department
Scheduling of staff according to occupancy levels.
Monitoring and daily tracking of payroll and revenue.
Assist with coaching and counseling staff.
Ensure physical atmosphere and cleanliness of restaurant, including inspecting tabletops, side-stations and tray stands.
Assist with monitoring of all current inventories (liquor, beer, wine, food, etc.) and the ordering of new product; establish and maintain par levels
Communicating with the manager on upcoming events, and promotions.
Assist in end of the month inventories.
Attending department head, conference review, food and beverage and pre-con meetings as required.
Responsible for timely performance evaluations of staff.
Maintaining profitability of restaurant and Room Service through forecasting and staffing.
Providing a pleasant and efficient atmosphere for staff and guests.
Handle guest comments and complaints, ensure guest satisfaction and communicate with guests and receive feedback.
Qualifications
High school diploma or equivalent.
Three years restaurant experience.
Two years management experience.
Ability to make quick decisions in high stress situations.
Excellent customer service skills.
Pleasant and positive personality.
Well organized.
Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster (https://www1.eeoc.gov/employers/poster.cfm) and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement (https://www.dol.gov/ofccp/pdf/pay-transpformattedESQA508c.pdf) If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to [email protected].
Job LocationsUS-SC-Hilton Head IslandPosted Date4 hours ago(6/17/2024 5:15 PM)Requisition ID 2024-111281 of Openings 1Category (Portal Searching) Food & Beverage