Vacancy caducado!
Currently seeking team members who are passionate about building lasting vacation memories for owners/guests visiting our resort properties!
If you enjoy helping guests and owners make memories of a lifetime by enjoying vacations, this is an outstanding opportunity for you. We have a fun, encouraging culture with top-notch training and benefits.
What will I be doing?
As a Night Manager, you would be responsible for carrying out your position's responsibilities are in alignment with our Spirit of Service culture and drive company success through performing the following tasks to the highest standards:
- Responsible for the overall operation of the entire hotel during the night shift to ensure guest satisfaction and safety
- This position is the key liaison between all departments to ensure the proper levels of communication, collaboration, and support are met
- Routinely rotates through each area, assessing quality assurance measures (cleanliness, attentiveness of staff, lighting, safety)
- Assists the owners/guests with any complaints or disputes, providing immediate guest recovery solutions whenever possible
- Builds strong rapport with 3rd shift team members; motivate, recognize and reward those exemplifying exemplary levels of service
- Relieves front desk and night audit staff when necessary; able to fill in for night audit function as needed
- Coordinates and conducts training sessions for incoming and existing employees to ensure all HGVC quality standards and policies are being met
Hilton Grand Vacations is a leader in the vacation ownership industry, operating with an unwavering commitment to innovation, quality, and continued growth. At the core of our company’s success are our Team Members. To fulfill this role successfully, you must possess the following minimum qualifications and experience:
- Associate's Degree/College Diploma/or relevant experience
- 3-5 years of related experience
- 2+ years of supervisory experience
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
- BA/BS Bachelor's Degree preferred
- 5-7 years of related experience
- 2+ years of managerial experience
We offer an excellent benefits package to our full-time Team Members that include medical, dental, and vision insurance, 401K plan, Paid Time Off (PTO) program, and extraordinary travel benefits!
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform crucial job functions, and receive other benefits and privileges of employment. Please contact us to request accommodation.
Vacancy caducado!