Job Title: Sales Representative & Customer Service Representative
Company: Future Delivery Solutions LLC
Location: Remote
THIS IS A REMOTE WORK FROM HOME POSITION
About Us:
Future Delivery Solutions is dedicated to delivering exceptional customer experiences. As an innovative and customer-centric organization, we prioritize excellence in service and are partnered with Arise to be committed to providing our clients with top-notch support.
Why Us:
Future Delivery Solutions LLC is a huge advocate with partnering with businesses to provide support and assist candidates like yourself who need guidance every step of the way. We are a LEGITIMATE and TRUSTWORTHY company to ensure your ahead journey will go smooth as possible. FDS provides professional onboarding, assistance, and incentives to every contractor.
Job Description:
We are currently seeking motivated and experienced Independent Contractor Customer Service Representatives and Sales Representatives to join our team. As an independent contractor, you will have the flexibility to work remotely and set your own schedule while providing excellent customer support to our valued clients.
What will my day to day look like?
Respond promptly to customer inquiries via phone, email, chat, or social media channels if needed.
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
Keep accurate records of customer interactions, transactions, comments, and complaints.
Communicate and coordinate with internal departments to resolve customer issues effectively.
Identify and assess customers' needs to achieve satisfaction.
Build sustainable relationships and trust with customers through open and interactive communication.
Provide accurate, valid, and complete information by using the right methods/tools.
Handle customer inquiries regarding product information, pricing, and availability.
Maintain a positive, empathetic, and professional attitude toward customers at all times.
Requirements:
Strong phone contact handling skills and active listening.
Excellent communication and presentation skills.
Ability to work independently and efficiently manage your time.
High school diploma or equivalent; college degree preferred.
Proficiency in CRM software
Must have a laptop or desktop (Windows version 10 or higher)
Must have a headset
Must have reliable internet connection
Must have a quiet background
Must have a clean background (for most of our clients)
Benefits:
Competitive compensation based on performance and hours worked.
Flexible schedule allowing for work-life balance.
Opportunity to work remotely from anywhere.
Access to training and resources to support professional growth.
Potential for long-term collaboration and additional client opportunities.
Some opportunities would require a small fee to receive certification and a $30 background fee prior to working with them. The clients are considered top companies in the United States.
POSITIONS ARE FILLED VERY QUICKLY SO PLEASE DO NOT WAIT TO APPLY
If you are a dedicated customer service professional seeking flexibility and autonomy in your work while delivering exceptional service, we want to hear from you! Please note, this a 1099 Independent Contractor position and health benefits or insurance will not be offered. Also, you would be responsible for your Federal and state taxes. If you have additional questions regarding 1099 independent contractor status, please visit www.irs.gov or speak with a tax professional about specific tax questions.
Pay range: $11.00-14.00 per hour. (rates varies based on clients opportunities). Sales representatives could earn commission!
This would be excellent for college students, work from home moms, single parents, military, part time work, teachers, restaurant workers, freelancers, trade professions, or simply anyone who is simply looking to control their earnings and freedom.
Future Delivery Solutions LLC is committed to creating a diverse and inclusive work environment and encourages applicants from all backgrounds to apply.
To apply, please submit your information via Indeed or send a resume to [email protected]. Also, please visit our website www.futuredeliverysolutions.com for more information.
WE ARE NOT ABLE TO RECRUIT IN THE FOLLOWING STATES: CALIFORNIA, MASSACHUSETTS, CONNECTICUT, MARYLAND, NEW YORK, OREGON, WISCONSIN.
We appreciate your interest in joining our team as an independent contractor and look forward to the possibility of working together!