Team Leader, Cash (Level 1)

The Team Leader, Cash (Level 1) is entrusted with the critical responsibility of overseeing all cash-related operations, including Cash Consultant I duties and ATM management, for designated Point(s) of Representation (POR/s). This role demands strict adherence to client experience standards, product knowledge, and established protocols.Key responsibilities include:Oversee and rigorously manage all cash-related activities within assigned POR(s), ensuring strict adherence to organisational policies, regulatory requirements, and risk mitigation strategies. This includes supervising personnel, enforcing cash management procedures, maintaining ATM functionality, and conducting thorough audits to uphold accuracy, security, and compliance.Provide strategic oversight and authoritative guidance on cash operations, collaborating with internal departments for seamless integration, maintaining up-to-date regulatory knowledge, and delivering detailed performance reports to senior management. Additionally, develop and implement efficiency-driven strategies while assuming full accountability for the integrity and security of cash operations.