Job SummaryThe Sr. Solutions Architect – Services Presales plays a pivotal role in driving revenue growth for the professional services team. This individual will work closely with sales teams, technical teams, and clients to design and present innovative solutions that address complex business challenges. This role will focus on designing, migrating, and optimizing Microsoft based messaging and identity solutions, ensuring secure and scalable enterprise environments. The ideal candidate will have deep expertise in Microsoft Exchange, Microsoft 365, Azure Active Directory (Azure AD), Entra ID, and related identity and security frameworks.This position is a remote position with Home Office setup as determined by SHI management.About UsSince 1989, SHI International Corp. has helped organizations change the world through technology. We’ve grown every year since, and today we’re proud to be a $14 billion global provider of IT solutions and services.Over 17,000 organizations worldwide rely on SHI’s concierge approach to help them solve what’s next. But the heartbeat of SHI is our employees – all 6,000 of them. If you join our team, you’ll enjoy:
Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S.
Continuous professional growth and leadership opportunities.
Health, wellness, and financial benefits to offer peace of mind to you and your family.
World-class facilities and the technology you need to thrive – in our offices or yours.
ResponsibilitiesInclude, but not limited to:
Presales Engagement
Collaborate with sales teams to understand client requirements, goals, and pain points
Lead discovery sessions, technical workshops, and assessments to evaluate current environments and identify opportunities for modernization
Lead the development of SOWs, working closely with cross-functional teams to ensure alignment with client needs and business objectives
Solution Development
Create comprehensive technical proposals, including solution architecture, implementation roadmaps, and cost estimates
Develop scalable and secure messaging and identity architectures for clients, leveraging Microsoft 365, Exchange Online, and Azure AD/Entra ID
Design hybrid identity solutions integrating on-premises Active Directory with Azure AD, enabling seamless authentication and access management
Drive revenue growth within the professional services team by identifying new opportunities and optimizing service offerings
Showcase expertise in hybrid scenarios
Technical Demonstrations:
Develop and deliver customized demos highlighting key features
Client Relationship Management
Function as a trusted advisor for clients, building strong relationships with stakeholders and decision-makers
Address client technical concerns and objections during the presales cycle
Collaboration and Knowledge Sharing
Partner with internal technical and delivery teams to ensure consistent solution development and smooth handoff of signed projects
Engage with SHI sales teams, including front line sellers and customer success managers, to ensure a unified approach to service delivery and client engagement
Work with product and marketing teams to stay informed about the latest features and updates in the M365 Collaboration Suite.
Mentor and support sales teams in understanding the technical value of M365 services.
Provide thought leadership and guidance to clients and SHI teams on best practices, trends, and innovations in technology
Contribute to practice development by identifying areas for growth and leading innovation initiatives
Create and maintain practice standards and practices, ensuring the delivery of high-quality services
Qualifications
Completed Bachelor’s, Technical degree or related work experience in Computer Engineering or a related field
Minimum 10 years of technical experience with increasing responsibility
Minimum 10 years’ experience designing implementing and integrating technology solutions
Minimum 10 years’ experience working with and migrating technology solutions
Minimum 10 years of experience developing and executing scripts for automation and deployment
Required Skills
Proven experience in a similar role, with a focus on services solution development and revenue growth in Professional Services
Strong leadership skills and the ability to work effectively with cross-functional teams
Excellent presentation and communication skills, with the ability to articulate technical solutions to engage stakeholders at all levels
Deep knowledge of Microsoft Exchange Online, Exchange Hybrid, and Exchange Server
Strong understanding of Azure Active Directory, Entra Suite,and on-premises AD DS
Experience with authentication protocols (OAuth, SAML, Kerberos, NTLM)
Familiarity with Microsoft Defender for Identity, Microsoft Purview, and compliance tools
Expertise in conditional access, MFA, self-service password reset (SSPR), and access reviews
Experience in enterprise-scale migrations and hybrid environments
Ability to analyze customer requirements and design solutions that meet their business objectives and budget constraints with a consultative approach.
Experience in developing SOWs and driving revenue growth in professional services.
Proficiency in creating technical documentation, proposals, and architecture diagrams.
Familiarity with scripting and automation tools like PowerShell and Microsoft Graph API
Unique Requirements
Travel to internal meetings as needed, up to 10%
Additional Information
The estimated annual pay range for this position is $160,000 - $220,000 which includes a base salary and bonuses. The compensation for this position is dependent on job-related knowledge, skills, experience, and market location and, therefore, will vary from individual to individual. Benefits may include, but are not limited to, medical, vision, dental, 401K, and flexible spending.
Equal Employment Opportunity – M/F/Disability/Protected Veteran Status
Refer a friend to this job (https://careers-shi.icims.com/jobs/19314/sr.-solutions-architect-services-presales/job?mode=apply&apply=yes&iniframe=1&hashed=-336032949)Need help finding the right job?We can recommend jobs specifically for you!Job Locations US-RemoteRequisition ID 2025-19314Approved Min (Total Target Comp) USD $160,000.00/Yr.Approved Max (Total Target Comp) USD $250,000.00/Yr.Compensation Structure Base Plus BonusCategory Technical Presales/Post Sales