Billing Coordinator

Description We are offering a contract employment opportunity in the insurance industry for an organized and detail-oriented Billing Coordinator. This position is based in Columbia, South Carolina, and will be conducted remotely. As a Billing Coordinator, you will be responsible for premium reconciliation discrepancies, monitoring policy financial statuses, and maintaining positive relationships with internal and external clients. Responsibilities: Manage multiple policies and accounts from a premium accounting and billing perspective Ensure the accuracy of premium payments and their application in collaboration with other internal departments Conduct premium payment audits when required to help clients identify incorrect or missing payments Communicate policy financial status to internal and external partners effectively Handle past due management, billing discrepancies, and error templates for assigned block Collaborate with internal departments including client services, underwriting, and others to provide timely and effective resolution to any premium or billing challenges Partner with client finance on any communication necessary to resolve billing vs. remittance challenges and past due invoices Manage suspense, unapplied premiums, and reconciliation for assigned block Develop and maintain positive relationships and rapport with internal and external clients Provide ongoing client support for billing/premium to ensure members no longer employed by the group are appropriately transitioned to direct billing Handle Salesforce items to resolution for inforce customers Partner with necessary areas on account reviews and audits to highlight broker or client concerns with the account overall and assist with the development of action plans to address issues, risks, and opportunities. Requirements Proven experience in a similar role, preferably as an Office Manager Excellent skills in customer service and client relations Strong communication skills, both written and verbal Experience in operational planning and policy implementation Ability to handle invoicing, payment processing, and financial reconciliations Knowledge of insurance policies and procedures, including property insurance Familiarity with auditing, billing, and collection processes Proficiency in financial software and ability to perform ad hoc financial analyses Demonstrable experience as a liaison between different departments or entities Ability to identify and resolve discrepancies Experience in using monitoring tools for workflow management Excellent time management skills to handle multiple tasks and deadlines Proficiency in using LinkedIn for professional networking and recruitment Understanding of workstation support, including maintenance and troubleshooting Familiarity with planning processes and ability to implement them effectively Experience in managing benefit functions within an organization Ability to handle sensitive information with discretion and integrity. Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .