We are expanding! Import Specialties of Columbia LLC is a local family-owned business dedicated to repair and maintenance of European & vintage automobiles. The main shop is located near downtown Columbia, South Carolina. We service and repair customers' cars from all over South Carolina and beyond. We strive to provide the finest customer experience using the most advance diagnostic techniques and the highest quality repairs available. anywhere.
Automotive Service Writer Advisor Job Responsibilities:
Greet Customers (Make them feel important to our business)
Obtain customer information and enter it into our database
Prepare workorder for our technicians
Auto parts sourcing, ordering and tracking
Facilitate communication between technician and customer
Data entry
Schedule appointments
The shop hours are 8:00 am to 5:30 pm Monday thru Friday only. No weekend work. We operate a friendly, respectful work environment. We offer paid holidays, paid vacation, BCBS health insurance 50% paid by the company. Our shop is completely heated and cooled.
Qualifications /Skills needed:
Computer skills
Problem solving
Research skills
Quality focus
Productivity
Estimating
Customer service oriented
Organizational Skills
Excellent communication skills
Motivated to help us grow
Education and experience Requirement:
High School diploma, GED or Equivalent
Any college or technical school is a plus
2 years or more experience in a service advisor role is strongly preferred.
Experience or certification with specific auto manufacturer is a plus
Computer and point-of-sale proficiency
Previous customer service experience