One of the most recognized 3PL companies in the country is looking for a dynamic individual to fill the role of Warehouse Customer Service Representative for their Mt. Pleasant warehouse. Shift is 7:00am-3:30pm and hourly rate is $18/hr. Your everyday duties will resemble something like this:
Serve as the primary point of contact for customer inquiries via phone, email, and in-person interactions.
Provide accurate and timely information regarding product availability, order status, and shipping logistics.
Coordinate closely with warehouse operations to fulfill customer orders and resolve any issues that may arise.
Maintain a professional and courteous demeanor in all interactions with customers and colleagues.
Assist in maintaining accurate records and documentation related to customer orders and inquiries.
Requirements:
Prior experience in logistics or warehouse operations is highly preferred.
Strong communication and interpersonal skills, with the ability to interact effectively with customers and colleagues.
Excellent problem-solving abilities and a proactive approach to customer service.
Ability to multitask and prioritize tasks in a fast-paced environment.
Proficiency in basic computer applications and data entry skills.