Quality Assurance Analyst (Level 2)

The Role: Quality Assurance Analyst (L2)At Keen, the Quality Assurance Analyst (L2) is responsible for manually testing newly developed code, confirming acceptance criteria has been met, catching & communicating bugs and determining when features are ready to present to users. The QA Analyst is ultimately the person who gives the greenlight and pushes the button, promoting new development from the Staging environment to Production. As part of this role, the QA Analyst will have exposure to automated testing, with opportunities to grow and learn in this space.What you’ll do as the Quality Assurance Analyst:Work within Scrum sprint cycles alongside the broader development team, utilizing the JIRA QA Project to pick up cards for new tests, write and link cards across projects, and review KPIs for continuous improvement.Most of the QA Analyst’s time is allocated to manual testing, alongside the Support team. Provide feedback to engineers in JIRA tickets after testing the development that will guide the engineer on steps to take when editing the code for passing QA or user acceptance requirements (if/when it doesn’t pass). Quickly identify functional, UX, and cosmetic bugs in Keen’s product when testing against designs and functional requirements, with the ultimate goal of preventing bugs from slipping into the production environment.Reviewing automated test failures to determine if a JIRA bug ticket needs to be created & addressed before promoting the code to the next environment or if the tests need updating, is part of each workday. Own deployments, determining when pipeline is ready and subsequently  deploying development to the production environmentParticipate actively in retrospectives, among other sprint rituals, to help the team’s continuous improvement and support of each other.