Description Are you looking for work via Robert Half in the Retail field? You might be interested in this Customer Service Representative position in a dynamic, rapidly-changing call center. Do you love building solid customer relationships? You might be the articulate, highly-skilled Customer Service Representative we're looking for. This could be the Bluffton, South Carolina Customer Service Representative position you're looking for, if you're available for a long-term contract / temporary engagement.Your responsibilities
Receive and send written business correspondence
Provide accurate, friendly customer service in a timely fashion
Receive and place telephone calls
Be a part of business development by by actively cross-selling and referring customers Requirements - Excellent customer service and office administrative skills
Strong computer skills including customer database systems
Excellent verbal, written, and social communication skills
Familiarity with Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly
2+ years' experience of proven performance in a goal-driven & customer-focused environment desired
Strong problem solving and analytical skills
No stranger to performing extensive research to resolve complex customer inquiries
Demonstrated ability to interact effectively with internal and external partners and clients/customers
Quality experience with Compile Data
Microsoft Excel experience preferred
Command of Netsuite CRM
Microsoft Excel experience
Wide ranging experience with Computer Data Entry
Previous experience working with data entry
Earlier work involving Computer Databases
Well-founded grasp of typing over 60 words per minute
Good understanding of Data Analysis
Practical knowledge of Compiling Data
General familiarity with Email Correspondence
Excel Formulas experience
Proven knowledge of typing 45 - 60 words per minute
NetSuite experience
Positive attitude and an engaging businesslike approach
If you seek to deliver great customer outcomes and want to improve your customer service skills to deliver personalized service specific to individual customer needs, we want to hear from you now. Apply today! Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https:///www.roberthalf.com/us/en/terms) .