OverviewABM is hiring a Dispatcher in our Rhode Island T. F. Green International Airport .The Dispatcher is responsible for dispatching of Wheelchair Attendants and Security Operations to various locations throughout the terminal.SALARY: $15/hr.
The pay listed is the hourly range or the hourly rate for this position. A specific offer will vary based on applicant’s experience, skills, abilities, geographic location, and alignment with market data.
Benefit Information:
ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit ABM 2023 Employee Benefits | Front Line Team Members (https://www.abm.com/wp-content/uploads/2022/10/2023-Recruiting-Flyer-Frontline-10122022vEn.pdf)
FULL TIME FLEXIBLE SCHEDULING AVAILABLESHIFTS AVAILABLE:
4AM to 12:30PM
MUST be available on weekends and holidays.
Time and a half on Sunday’s and observed holidays
DescriptionReporting to the Operations Manager, the dispatcher is responsible for dispatching of Wheelchair Attendants and Security Operations to various locations throughout the terminal. Works under general supervision following clearly defined procedures and policies This individual provides extraordinary customer service to clients Establishes and maintains effective communication and working relationships with clients, co-workers, shift coordinators, supervisors, managers, etc. The Dispatcher assigns individuals and teams to tasks and locations. Coordinates resources according to customer requests and general job demands. Communicates assignments to employees and enters assignment data in computer database.Essential Functions
Works under general supervision following clearly defined procedures and policies
This individual provides extraordinary customer service to clients
Establishes and maintains effective communication and working relationships with clients, co-workers, shift coordinators, supervisors, managers, etc.
The Dispatcher assigns individuals and teams to tasks and locations.
Coordinates resources according to customer requests and general job demands.
Communicates assignments to employees and enters assignment data in computer database.
Duties may include using radio, telephone, or computer to transmit assignments and compile statistics and reports on work progress.
Complies with all safety, security, compliance, and quality standards and procedures established by the Company, Clients, and regulatory authorities
Responsibilities
Provides assistance, information and customer service as requested.
Schedules and dispatches employees, crews/teams, or equipment to appropriate locations according to customer requests, specifications, or needs, using radios, telephones, and/or computers; determines types or amounts of equipment, vehicles, materials, or personnel required according to work orders or client requirements
Advises personnel about problems such as construction areas, accidents, weather conditions, other hazards, bottlenecks, wait times, etc.
Confers with supervising personnel to address questions, problems, and requests for service or equipment.
Monitors personnel and/or equipment locations and utilization to coordinate service to achieve optimal efficiency; ensures timely and efficient movement of resources
Oversees all communications within specifically assigned areas
Strictly adheres to all safety and regulatory compliance procedures
Miscellaneous duties as assigned
Qualifications
Must be 18 years of age or older
Must have at least 1 year Dispatcher experience
1 yr. similar work experience
Must have Customer Service Experience
Must meet all requirements to receive approval for working in specific ATS environments (if applicable), including ten-year work history if available
REQNUMBER: 82533All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.