Position Description
Gracie’s, an award-winning restaurant in the Providence theater district, is currently looking for passionate team members to join our team! If you have a love for hospitality, food, and/or beverage and are a team player, we would love to hear from you!
The Events Team is a valuable component of Gracie’s service. These teammates help to provide a memorable dining experience at Gracie’s, supporting events and making sure service runs smoothly. The ideal candidate has a passion for food and beverage, enjoys making connections with guests, and can uphold Gracie’s high standards of service.
We enhance individual strengths and see each team member as a valuable asset to our success. Learn more about the inclusive team atmosphere that we curate: https://youtu.be/oRLIyr-qcGo
Gracie’s Ventures Will Provide:
-Hands-on involvement with the leadership team and front/back-of-house operations as it pertains to Gracie’s Bartender
-A warm, inclusive working environment and organizational culture
-Opportunities to make connections with individuals and businesses in the hospitality and restaurant industry throughout Providence and Rhode Island
Key Responsibilities
Include, but are not limited to:
-Delivering a consistently high level of customer service to each guest
-Serving food to guests and engaging with them about what is being served
-Maintaining in-depth knowledge of the events menu and tasting menu, including allergy and ingredient information
-Organizing and delivering necessary markings to guests
-Preparing coffee and tea orders efficiently and accurately, upholding Gracie’s standards
-Participating in team education on food, beverage, and service
-Clearing, cleaning, and resetting each table after the guest leaves in accordance with the Gracie’s SOP
-Maintaining a clean and orderly workspace, and upholding Gracie’s cleanliness standards, and RI Health Codes
-Maintaining TIPS Certification
-Participating in creative conversations for future improvements and goals in an open forum
-Maintaining in-depth knowledge of both culinary and beverage menus
-Able to execute and prepare cocktail recipes to specifications and uphold Gracie’s high standards of service
-Maintaining a safe environment by identifying guests who have over-indulged and alerting Shift Leader
Metrics of Success
The following criteria can measure success in this role:
-Satisfying and memorable guest experiences
-Consistently demonstrating detailed knowledge of Gracie’s culinary and beverage menus
-Positive and productive attitude and professional demeanor
-Positive and professional communication with teammates and guests alike
Compensation
Position Type: Full Time (Over 30 Hrs./Week)
Shift Outlook: Training period per leader's discretion
Pay: Hourly Non-Exempt
This position is an hourly position ($20/hr. after training period), plus additional gratuity from main dining room where applicable
Performance Schedule: 90-day informal check-in, 6-month discussion opportunity, 9-12 month formal review
Benefits:
401K after 90 days
Paid Sick Time after 90 days
Wellness Program
Discounted Dining
Professional Development
Continued Education
Paid During Breaks
Compensation is determined by experience and performance. Additional compensatory packages and options are at the discretion of the Proprietor and are determined every year. This is a living document; additional responsibilities or modifications are subject to management discretion. Job Descriptions are reviewed annually.